REservation Information

 

Check-In

Rooms are guaranteed to be ready by 4pm. Buckberry Lodge offers keyless entry. We have no check in area. We will email a door lock code 48 hours prior to your scheduled arrival date. 

Check-Out

Guests must check-out prior to 11am, unless an agreement has been made by management.

All reservations require a 2-night minimum stay.

Deposits & Cancellation Policy

A non-refundable deposit (one full night) will be collected at time of reservation. Dependent on travel dates, the balance of the reservation will be charged either 15 or 30 days prior to the arrival date. Once the balance is paid, no refunds will be issued. If travel plans change and the dates of the reservation need to be adjusted, any monies paid will be applied to the future reservation. (RESTRICTIONS APPLY)

 

Housekeeping and Amenities 

  • Bed linens and towels will be appropriately provided, based on the number of guests in a room and the length of stay. We do not offer daily housekeeping services. Special arrangements are possible if scheduled in advance of arrival.

  • Dish Soap and Dishwasher Detergent is provided for you. However, our Housekeeping staff will take care of all dirty dishes left behind upon checkout, as well as remove any trash at no additional charge.

  • You will find a Guest Services book in each suite. This book will provide you with information about our property, history, and includes local information. Please do not remove this book.

  • We do maintain two ½ mile hiking trails and two outdoor gathering areas for our guests. One area has chairs and a fire pit as well as tables and a grill. The other is creek side with benches, chairs and restrooms.

 

Policies

  • The Lodge at Buckberry Creek is Not Responsible for Lost or Stolen Items.

  • The Lodge at Buckberry Creek is a Non-Smoking property and does not allow Pets. Violation of the smoke/pet policies is subject to a $250 cleaning fee per room.

  • You must be an adult 21 years of age or older to rent a room; and an adult 21 or older must occupy each rented room.

  • By TN State law, Fire Code limits the number of occupants (regardless of age) to 4 individuals in any of our King Bed suites, and 6 individuals in any of our suites with 2 Double Beds.

  • Refunds and discounts will not be issued for any disruption to usual lodging services and amenities due to an Act of God, or forces beyond the control of the owners and staff at The Lodge at Buckberry Creek. We will, however, do our best to mitigate these circumstances as appropriate and reasonable.

  • Once your deposit is collected you will be responsible for signing a Release & Hold Harmless Agreement. This agreement must be returned prior to your arrival, It also serves as your registration. The reason for the release is due to the condition of our property. All debris has been removed and we have secured our property to the best of our ability. If guests wish to explore the property we ask that they do it at their own risk. By signing this agreement you are also signing that you have read & understand all above policies.

For ReservationS

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for reservations

866-305-6343

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